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POET

© In Control 2011

POET - the Personal Budgets Outcomes and Evaluation Tool has been developed over a number of years by In Control and the Centre for Disability Research at Lancaster University.  Its aim is to provide a national benchmark on the impact that personal budgets are having on people's lives.

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Using POET we have just completed the second National Personal Budget Survey, which was commissioned by the Think Local, Act Personal Partnership. Gathering the views of more than 3,300 people who use personal budgets (PBs) in social care and their carers has found positive results when people have taken up PBs.

At the time of its publication, the first national survey was the largest survey ever undertaken and the first real indication of the progress that local authorities were making. It gathered the views and experiences of more than 2,000 personal budget recipients and carers.

This first piece of work was carried out initially with 10 local authority demonstrator sites.  Following this pilot, other local authorities were and are now able to make use of this innovative tool.

POET provides:

  • one authoritative nationally recognised method to understanding local authority performance;
  • an outcome-focused approach - performance is measured by reported experience of personal budget recipients and their families;
  • an effective solution as it measures both experiences of the process and impact on day-to-day life;
  • efficiency - low transaction costs as data capture is embedded  into local authority process and open to local community organisations;
  • an opportunity to help influence local authority activity and planning based on real life experiences.

Local authorities using POET will be able to:

  • engage directly with personal budget holders and carers to understand what's working well and what needs to be improved;
  • measure the impact personal budgets are having locally as well as local authority performance against the national benchmark;
  • demonstrate transparency and accountability to local communities;
  • receive a detailed localised report on the findings;
  • access national best practice and expertise to help implement improvements.

If you would like to find out more about POET, how you can use this tool locally, or just keep updated on its development, please contact poet@in-control.org.uk or contact John Waters on 07403 413 476.

Last Updated : 21 May 2013. Page Author: Pam Schreier.

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