Tell us once: Simplifying EHC assessment and allocation systems

In a new discussion paper, 'Tell us once', In Control explores the issue of how often families, carers and those needing support have to repeat their 'stories' in order to navigate the current system.

Recognising the vision set out in 'Support and Aspiration: Introducing Personal Budgets', the paper looks at how this can be achieved in a system where people have to repeat their story again and again to complete the number of assessments required for each stage of the process of working toward a support plan.

'Tell us once', an apt title for this issue, proposes streamlining the processes involved and working to a single assessment designed around the needs of those needing the support and their families  - not the processes of various departments involved.

It outlines a number of issues that need to be considered in transforming the way local authorities and other services work and presents an alternative pathway for a more integrated approach.

In Control is now looking for wider input from families, carers, and those who work in the field to help develop this new approach and take 'Tells us once' from a discussion paper, to a new way of working that is fairer, more integrated and less burdensome for those people and their families and carers seeking support services.

To read the full report.

For more information and to contribute your views, contact Martin Donkon via

Last Updated : 22 October 2013. Page Author: marijke.hirst.