This is a set of principles and good behaviours that is
intended to enhance effective ways of working between people and
family carers, service providers and local authority
It is a result of a collaboration between the North West personalisation
programme, which has been delivered by In Control and the
national Think Local, Act Personal Market Development Forum.
The Protocol recommends a co-production approach to local
commissioning of care and support which fully complements Making
It suggests that the three perspectives of people, carers and
families, service providers and commissioners need to be brought
together to unlock the potential for creative, person-centred
approaches that meet people's needs.
You can read a blog post by the Forum Chair Bill Mumford
The document can be downloaded from Think Local, Act