We are delighted to announce that Care Services Minister Norman
Lamb has recommended that all councils should be checking people's
experiences of using personal budgets, through tools such as our
Personal Budgets Outcomes Evaluation Tool (POET). Furthermore he
has confirmed that funding has been made available to all adult
social services in English councils to access POET for free.
The announcement coincides with the launch of
Think Local Act Personal's (TLAP) Personalisation Action Plan.
The plan outlines key activity by the sector ahead of the Care
In the plan the Minister has confirmed he will be encouraging
all councils to check people's experiences of using personal
budgets and to sign up to TLAP's Making it Real, the markers of
progress for personalised care and support that were developed by
people, carers and families to show what good care and support
TLAP's Personalisation: What's Next? blog, the
Minister shares that he has agreed funding for any councils wishing
to use POET to check results and plan improvements with local
"....The summit emphasised for me how important it is to focus
on the outcomes from personal budgets, not just the numbers. Are
people getting better lives and support and is the experience
simpler and more flexible? This should be checked with people and
families directly. One way of doing this is to use the Personal
Budgets Outcomes Evaluation Tool (POET). I am really pleased to say
that over the next year all councils who wish to use this tool will
be able to do so and I would encourage all to do so."
He also renewed his commitment to supporting the sector with
personalisation by confirming support for TLAP in its next phase
from April 2014.
A new TLAP partnership agreement, work programme and report
reviewing its first three years of activity will be published in
The action plan published today follows on from the Ministerial
summit on Personalisation of Care and Support Summit hosted by
Norman Lamb last September.
TLAP's director Sam Bennett, said: "Strong leadership is needed
from all parts of the care sector to drive through the fundamental
changes required to secure a sustainable system of personalised
care and support for the future. The Action Plan published today
and the new Partnership Agreement to be published in the Spring
will secure and advance further progress with personalisation over
the coming months and years to ensure we can "make it real" in
these uniquely complex and challenging times."
Alex Fox, CEO Shared Lives Plus and representing the Care
Providers Alliance, said: "Ensuring that services are moulded
around individuals - their needs, strengths and informal support
networks - looks increasingly like the only way to help older and
disabled people to live good lives, as budgets come under
increasing pressure. This Action Plan sets out a vision for doing
this which should excite and challenge every council and care
"Martin Routledge, head of operations for In Control, said: "We
are delighted with today's announcement which not only signals a
strong commitment to personal budgets but a strong commitment to
make sure that they are working well and delivering real outcomes
for people. POET enables councils to check what's working and
what's not on a local level and to use this to improve delivery for
people, in partnership with people."
To find out more about POET and how you can use it see www.in-control.org.uk/poet