Latest blog - Personalisation: how to avoid snatching defeat from the jaws of success

In Control, along with our partners and allies, strongly support the personalisation agenda. We are afraid though that unless all local delivery mirrors the best, a historic opportunity to make a big leap forward may be lost.

Local councils face unprecedented difficulty in attempting to achieve positive developments in support of disabled and older people who are suffering or anxious about reductions to their support and benefits - while experiencing massive cuts to council grants. We are very sympathetic to the local authority leaders, managers and other workers trying to protect support for people in these circumstances. However, for the people who regularly contact us with their anxieties and practical concerns, financial threats to their support are often compounded by the poor delivery of personalisation. However challenging it is for councils, we must change this.


Read Martin's blog and the open letter to Mr Norman Lamb MP

Last Updated : 29 May 2013. Page Author: Laura Bimpson.