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Guardian hosts webchat on personlisation

The Guardian hosted a live online discussion on personalisation this week.

Martin Routledge and Elaine Cotterill, one of our Partners in Policymaking graduates joined a panel of experts to discuss whether personalisation is working.

The lively online discussion looked at personalised care approaches in social work and how they are being implemented across the country. It examined whether systems and processes are overtaking the principles of personalisation, whether users of services are getting the right support and if personal budgets are achieving the right outcomes.

Other panel members included:

  • Peter Hay - president of ADASS
  • Richard Humphries - senior fellow at the King's Fund
  • Charlotte Hammond - operations and change implementation lead in the active intervention and safeguarding team at Lancashire County Council
  • Robert Templeton - head of transforming adult social care at SCIE
  • Sue Brown - head of public polocy at Sense
  • Peter Beresford, professor of social policy at Brunel University and chair of Shaping Our Lives
  • Sarah Carr, research analyst at SCIE
  • Jenny Pitts - consultant and MD at Ambrey Associates
  • Job Glasby - director of the health services management centre at Birmingham University
  • Wendy Lowder - assistant director for personalisation at Barnsley Metropolitan Borough Council

The online discussion can be accessed on the Guardian Professional Network pages.

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Last Updated : 16 April 2012. Page Author: Laura Bimpson.