Delivering personalisation across the North West

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Work has started on three projects with local authorities in the North West to enhance their capacity to deliver on the 'markers' proposed by Think Local, Act Personal (TLAP) in Making it Real: Marking progress towards personalised community-based support.

The projects are part of a programme of work commissioned by the Transition Alliance in support of the effective delivery of personalisation. An outline of the programme content and timescales can be downloaded below.

Project work will be carried out by representatives from volunteer local authorities, with a modest input of co-ordination and specialist advice provided by In Control. The projects will run until June 2012.

The following local authorities have signed up to take part in this work:

  • Blackburn with Darwen
  • Wirral
  • Cumbria
  • Halton
  • Manchester City
  • Stockport
  • Trafford
  • Cheshire West

The three projects include:

Minimum process, self-rating by local authorities

This project will develop and use a self-rating tool for councils to enable them to evaluate whether their end-to-end processes are fit-for-purpose. This will focus primarily on internal council systems but will also include other services (user-led/third sector), some of which they commission directly. It will highlight areas of strength and areas where remedial action is indicated.

Choice and control in the use of managed personal budgets

This project will assess the quality and scope of activity across the region, it will highlight best practice and where necessary, make recommendations for improvement.

Workforce development

This project will assess practice across the region, highlight training needs, specify the components of a training programme and will work with council training and development staff to promote delivery of training.

More detailed information on the projects can be downloaded below.

Further information is also available on our Transition Alliance webpages together with details on events including copies of presentations.

If you would like to know any more about the programme, please contact the programme lead, Carey Bamber at

Last Updated : 13 February 2012. Page Author: Laura Bimpson.