Last week Think Local Act Personal (TLAP) launched online
materials showing how 22 councils are working to reduce the red
tape around accessing personal budgets for people's care and
This follows on from the Ministerial
Personlisation Summit, held on the 11th September -
a joint event between TLAP and the Department of Health - where
delegates looked at topics such as people's experience of personal
budgets and the key challenges still faced in personalisation.
One clear challenge emerging across the board - both from the
Summit, TLAP's self-directed
forum (held in advance of the Summit on 3rd
September), the recent annual Community Care
survey of social care practitioners' views and In Control's own
Personal Budget Survey - is the issue of 'red tape' and how it
is effectively stopping the increased take up of personal budgets
in some councils.
With government policy saying that personal budgets are to
become mainstream in social care, it is more important than ever
that the hurdles to personalisation are overcome.
Both Community Care's survey and our national personal budget
survey show that there are significant concerns with the level of
bureaucracy still hindering people from accessing and therefore
experiencing the benefits of personalisation.
TLAP's new materials, however, are examples of 'promising
practice' and how some council are in fact working hard toward
reducing the processes that have built up around delivering
self-directed support. The materials also include examples of how
council's have increased the take-up of direct payments.
TLAP worked with Sitra and Disability Rights UK to find out
where councils are taking practical steps to improve people's
experiences of accessing personal budgets and direct payments,
including how councils are changing the way they provide
information and advice, undertaking self-assessments, providing
help with planning support, working in co-production with people
who use services, families and carers and getting the right systems
in place to make the best use of scarce resources.
The aim is that these materials will be used not only as
positive examples of delivering improvements and a consistent
approach to personalisation, but also provide tangible steps of
what can be done to overcome red tap and push toward self-direct
support being available to all.
To view the range of materials visit